{"product_id":"communication-and-language-in-the-workplace","title":"Communication and Language in the Workplace","description":"\u003cp\u003eThe course Communication and Language in the Workplace addresses the importance of clear and efficient communication to ensure occupational safety. The proper transmission of information involves understanding three essential concepts: language, which includes nonverbal and regulated signs, such as safety signage; language system, the shared collective code used by workers, such as Portuguese or Brazilian Sign Language (Libras); and speech, the individual use of that code. Noise—whether physical, semantic, psychological, or cultural—poses major threats, as a misunderstood instruction can result in accidents.\u003c\/p\u003e\u003cp\u003eThe course also highlights the functions of language in the context of safety. The referential function aims to present facts, as seen in technical reports or Work Accident Reports (CAT); the conative function seeks to influence workers’ behavior and is used in campaigns and Daily Safety Dialogues (DDS); and the phatic function ensures that communication channels, such as radios, are working properly in emergency situations. In addition, linguistic diversity requires supervisors to adapt their communication to ensure proper understanding across formal, technical, and colloquial levels, including the inclusion of deaf workers through the use of Libras.\u003c\/p\u003e\u003cp\u003eFinally, the course emphasizes technical writing and intertextual reading as pillars of the company’s preventive memory. Regulatory documents must be clear, concise, and objective, avoiding ambiguities and vague terms that may lead to dangerous interpretations. The ability to perform intertextual reading allows professionals to integrate information from multiple sources, such as floor plans, manuals, and standards, ensuring that reports, emergency plans, and technical documents are accurate, reliable, and legally sound.\u003c\/p\u003e","brand":"EduGradus","offers":[{"title":"Default Title","offer_id":67562542694477,"sku":"OHS-COMM-LANG-001","price":45.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/0466\/6701\/files\/image_11bacb07-9918-4a73-bb66-999035a74a3d.png?v=1790861629","url":"https:\/\/www.edugradus.com\/en-us\/products\/communication-and-language-in-the-workplace","provider":"EduGradus","version":"1.0","type":"link"}